怎样堵住人才流失的后门？

在一个欣欣向荣的就业市场中，天平是偏向劳方一边的。因为他们知道在自己供职单位之外还有大量机会，有野心的人自然愿意多多尝试。
    这对公司来说可谓是好消息，因为有机会向新人才敞开大门。然而自身经历告诉我，公司的后门也经常是敞开的，关键人才由此流失。每每与用人机构谈到留住人才这个问题，我常指出人才的“阴暗面”。这里，我的意思是说才华横溢的人对自己的期许一般比常人要高。如果他们的期望没有实现，他们跳槽的几率也比一般员工要大。因此，善于挖掘优秀人才的公司经常给自己制造了另外一项麻烦──如何留住这样的人才。
    所以，在当前的环境下公司到底要怎样做才能留住他们的顶尖人才呢？比较常见的答案是，“我猜应该给他们更高的薪酬”。
    诚然，一部分人是被强烈的经济利益所驱动，但这部分人的数量经常被过分夸大。
    据有关调查数据显示，“雇员薪酬”（工资和福利）并非是始终促使雇员对公司忠心的因素。
    相反，雇员将“老板的认可”列为使自己尽忠职守最重要的因素之一。我想大多数人都听说过这样一句话，“人们跳槽不是为了摆脱工作，而是摆脱老板”。
    这正是公司解决人才损耗问题的重要应对办法——要对经理进行培训，让他们做得更好。
    以下是使员工更加忠于自己的工作和公司的一些要素：
1.工作可以充分发挥员工技能和特长。
2.有明确的业绩标准，并向员工传达。
3.员工能够获得有效完成工作所需的培训。
4.员工有明晰的个人职业发展道路。
5.员工受到经理的尊敬，可以有尊严地工作。
    这些要素在很大程度上都受控于员工的直接领导或主管。因此，公司应为各级主管配备一定的工具，使其可以成功管理并留住下属。
    有些公司为高层管理人士组织培训，但这些培训大都没有针对性，只是简单断定一种管理模式可以适用于所有员工。其实每个员工都有其特性。管理人士应确定什么是其直接下属最为看重的，并因此调整自己的管理方案。不过有些共通的行为是所有管理者都可以采用的。
    找到这些共通行为的一个绝佳方法就是从自己的优秀领导者那里学习。
    集中关注一组业绩卓越的经理人，向他们询问是哪些行为促使他们的下属对自己的工作和公司都如此尽心、满意和忠心。如果你可以打探到这些行为并让其他经理人也学习掌握，就会大大有助于关紧人才流失的“后门”。
    有些经理人自然而然地会对员工进行未雨绸缪的管理，而有些则需在管理方面下番功夫。这也并不是说要大动干戈，只需简单的一些变化就能收效甚大。
    确保经理人做到以下工作：
1.亲自与每个员工打交道，将员工作为平等的个体对待，而不仅仅视为下属。
2.对下属勤问“有什么需要我帮助的吗？”。
3.多向下属提供反馈和认可。可以是简单地拍拍员工肩膀，或说声“干得不错”。
4.让员工知道，管理层会为他们提供支持。
5.不断地与下属进行有关职业发展的讨论。
     从根本上说，作为经理应提出这样的问题：“公司是否实现了下属的期望？”为回答这个问题，他们应时常关注员工最为关心的问题。

《怎样堵住人才流失的后门？》有77个想法

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